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COMMON QUESTIONS

Frequently Asked Questions

Quick answers to common queries about products and services

What details do you need for a quotation?

For fastest response, please share product type, thickness (in mm or gauge), dimensions, quantity, delivery location, and any special requirements.

Do you handle bulk and repeat orders?

Yes, we specialize in B2B bulk supply with volume discounts. We also offer scheduled delivery programs for repeat customers.

Can you customize steel specifications?

Absolutely. We can tailor steel grades, finishes, and dimensions to meet your specific project requirements.

What's your typical lead time?

Standard products: 3-5 days. Custom orders: 7-14 days depending on complexity and volume.

Do you provide technical support?

Yes, our team offers consultation for material selection and application guidance.

Are your products certified?

All our products meet applicable standards and quality documentation can be shared upon request.

Still Have Questions?

Our team is ready to assist you with any specific requirements or technical queries.